Refund & Return Policy

Our 30-Day Promise

If you are not satisfied with your first Radhvé purchase, we offer a 30-day satisfaction guarantee. Contact us at hello@radhve.com within 30 days of delivery, and we will make it right.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a free replacement or full refund.

Return Eligibility

Due to the nature of cosmetic products, opened items can only be returned if defective. Unopened, unused products in original packaging may be returned within 15 days of delivery.

Refund Processing

Approved refunds are processed within 5–7 business days to your original payment method. COD orders are refunded via bank transfer or store credit.

How to Initiate a Return

Email hello@radhve.com with your order number and reason for return. Our team will guide you through the process.